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Do
I need a Merchant Account to use Shopping
Cart Direct? How do I set up my Merchant Account
in my store? |
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You
are not required to have a merchant account
to use Shopping Cart Direct. You can use the
Shopping Cart Direct system to process orders,
and authorize/charge a customer's credit card
yourself, manually if you already have the
necessary requirements to do so. If you wish
to have an online authorization/charge to
the customer's credit card, then you will
need a merchant account.
The Shopping Cart Direct system supports the
following merchants:
Authorize.Net
Verisign Payments
First American Pay
Concord
PayPal
Protx (for UK customers) |
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Where
is my store hosted? Can I keep my current
hosting provider and still have a shopping
cart with SCD? |
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Your
store is hosted on Shopping Cart Direct servers. |
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Is
the shopping cart secure? |
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Yes.
There is a secure check-out process that can
be activated from the admin.
The certificate is issued to shoppingcartdirect.com.
If you wish to have a certificate issued specifically
for your domain, you will need to purchase
one. You may contact us for more help on this
issue. |
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I
have decided to purchase a store. How long
will it take? |
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You
can start working on your store immediately.
You will receive a temporary store address
and admin address with user name and password. |
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What
if I want to make changes in the store? |
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In
the store's admin you have full control regarding
the site colors, pages names, images, company
information, and more.
If you need help with any issue regarding
the store, our customer service representatives
will be more than happy to assist you. |
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How can
I help potential customers find my store online?
What kind of marketing does Shopping Cart
Direct help me with? |
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The
Shopping Cart Direct admin allows you to utilize
the meta tags of your store. Every item page
will display the item name in the page title.
We can also provide intense targeted marketing
programs. Please contact us for details. |
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Is
there a set-up fee and/or a fixed term contract? |
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There
is no set-up fee. There is no fixed term contract. |
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How
will I design my store? |
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You
have full control from your admin regarding
several design elements, such as site colors,
images, display options, and more. If you
decide to use our services, then we make the
first design for free, and will help you in
any design issue you have. |
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Do
I need to have any previous knowledge to work
with the store's admin? |
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No.
The admin is user friendly, and no previous
knowledge is required to manage the store. |
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I
already have a web site. Can I still get a
shopping cart through Shopping Cart Direct? |
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If
you already have a site, there are 2 ways
you could work with Shopping Cart Direct:
1. You can keep your site as it is, and add
a button to the store, and build the store
as an independent site.
2. You can implement the design of your site
to the Shopping Cart Direct store, and build
the site using the admin. |
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What
does the store include? |
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The
store includes: a store site, admin tool,
free design, unlimited customer service, help
manual, bulk upload and download tool, e-mail
accounts for your own domain. The admin itself
includes many tools for promotions, marketing,
orders management, discounts, and more. |
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I
have thousands of products. How can I upload
them to my store? |
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Shopping
Cart Direct has a bulk upload tool. Using
our database sheet, you can upload new database
or update current database in your store.
The database sheet is a Microsoft Access file. |
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How
will I know when someone bought an item
in my store? |
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You
have a section in the admin called "Order
Center", and all orders will be displayed
in that section with all their information.
You can also receive a confirmation e-mail
for any purchase to your own e-mail account. |
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Is
there a search option in the store? |
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There
is a search field in the store. You may search
by brand, category, item name, SKU, or description.
There is also an Advanced Search option to
search by attributes. |
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I
will also need some information pages, such
as 'About us', and 'contact'. |
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Shopping
Cart Direct provides 4 dynamic pages. You
can change their names, enable or disable
them, and put text or HTML code. |
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Which
programming language does Shopping Cart Direct
work with? |
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Shopping
Cart Direct is built on ASP code. |
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Will
my store help me track and control my inventory?
How? |
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Shopping
Cart Direct admin has inventory management.
You may enable / disable it as you like. When
enabled, any item that is purchased, will
be decreased in the inventory by the quantity
purchased. When an item gets to '0' in the
inventory, it will automatically becomes 'Unavailable'. |
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Am
I able to sell downloadable products? |
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A
downloadable products store is currently under
development. |
